Crashed Vial Help

Dear customers,

The winter is upon us, and this means at this the season for crashed vials!!

Now this does not happen to everyone, just those who keep their vials exposed to the drop in temperature. Below are some common FAQ's about crashed vials which I hope will help, not just those customers who buy Noble but in general as it happens to all brands.

What does a crashed vial look like?

A crashed vial can look cloudy, crystallised and clumpy, you can see the hormone itself clumped up in the vial.

LET ME STATE THIS DOES NOT MEAN YOUR GEAR IS BAD, BUNK OR A PROBLEM!! Mainly new users will experience this and think WTF is happening!!

Why does a vial crash?

Most AAS is made up using Benzyl Benzoate and Benzyl Alcohol as main primary solvents and preservatives. Benzyl Benzoate has a freezing point of 16 degrees Celsius. Any lower and that BB freezes into a solid brick.

Oil at near freezing temps sludges/thickens and can freeze.

When both of these things happen, the hormone which is dissolved in these liquids, crashes out of its suspension. This results in the hormone crystallising in the vial.

How do I fix it?

As a former reseller who had received vials from all over from differing brands, this is a situation which is very common for me and I would spend a lot of time resuspending 100's of vials a time.

Below is my personal method to resuspend. It is for badly crashed vials. Sometimes using a hairdryer on the vial if it's a little crashed works after a couple of minutes, below is full instruction for badly crashed vials and has never failed to work. At times a product may need this procedure twice.


  • Peel off your sticker on the vial. Take off the lid of the vial and pierce vial once with a green 21g needle, no need to leave the needle in.
  • Put the vials in a pan, and fill to ½ way up on the vial with water.  If the crystals are nearer the top you can go ¾ of the way but do not go up to the stopper level.
  • Heat the vial on a medium heat on the stove for 5 mins. During this time you can use tongs and carefully pick the vial up, give it a swirl ensuring any vials have come off the side of the glass and into the solution.
  • Do not let the water boil, it can come close but if it starts to bubble, turn it down.
  • After 5 mins drop the heat to its lowest setting, and heat for a further 3 minutes. Again swirl the vial.
  • Turn the heat off, and leave the vial in the hot water and do not touch until cool. This is usually after 20 mins, once cool take the vial/s out and dry clean with a clean fresh cotton cloth. Reapply the stocker.
  • Next put the vial in a towl and for the next 24 hours keep the vial in a warm area, ideally somewhere like an airing cupboard where a boiler is housed. It is important it is kept above 16 degrees for the next 24 hours to ensure consistent stability.
  • After 24 hours you can relocate the vials but be mindful to keep them at a temp of 16-20 degrees ideally. This goes for all vials throughout winter.

I hope this info helps, remember to ensure proper storage of your items to ensure you do not encounter further issues as I know how annoying this can be!!

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